T.D.Hatrick & Co., “The Water Filter Shop”, has been trading in the water filter trade since the mid 1990’s and have been in business in other fields since 1985 including being the Australian distributor for Mikuni carburettors for almost thirty years.
We have since the 80’s owned and operated from our own 720 m2 Commercial building at 93 Ingham Rd, Townsville which is located on one of the city’s main arterial roads, directly opposite the main showgrounds gate.
With this depth of business experience and stability combined with bulk buying power, we pride ourselves on being able to offer our customers premium brand products at permanently discounted prices whilst also giving you the peace of mind and confidence in after sales backup not assured when dealing with some fly-by-night or back yard operators working from the Internet with no real commercial business premises. This is most important when it comes to product back-up and liability, where also a three or five year warranty is of no use to anybody when the supplying company vanishes. But always remember if a price seems too good to be true generally it is the case. There are no standards in Australia governing a lot of water filtration products in regards to performance and hence there is a lot of rubbish for sale out there. When you see such things written on a filter like “not allowed to be sold in California” you would think who would ever buy such an item but even so we occasionally have people coming into the showroom looking for replacements carbon filters like this. In California it is illegal to sell a filter as a health product if it can’t remove chloroform. Statements like “reduces” generally only means 75%, always look for products tested and certified by trustworthy facilities based on performance at the end of the filters advertised service life.
We can always deliver correct and reliable advice having had years of hands on experience with different water types from all over Australia and the South Pacific. This ranges from seawater desalination through to remote mining camps, building small town treatment plants and systems for medical or laboratory quality product water. Most of all we pride ourselves in providing systems for the delivery of the best quality and tasting water at home or work for all Australians country wide. These solutions to whatever your requirements are based on tried and true results and experience.
We are a family business and are always available for you to talk to directly concerning any aspect of the water industry. Having after hours contact for helping customers with technical installation advice after purchasing more complex systems is just part of our available service. The tens of thousands of customers we have not only locally but nationwide are testament to our high standard of service and quality of products and product knowledge.
A lot of our commercial customers in the mining industry have had personal ties with the CEO, Tom Hatrick, through the Townsville Game Fishing Club’s “Billfish Challenge” held every September. This tournament is not only a great fishing event but also a great opportunity for people from different North Queensland industries to meet and make business contacts on a social level. Tom is very proud to be a life member of the Townsville Game Fishing Club www.tgfc.org where he has for the past two years returned as club president. Tom is of course a very keen fisherman and if you’re looking for the fishing trip of a lifetime you may like to join him for a charter. If you’re a fishing buff check out www.utopiacharters.com.au and see what he does when not selling you great water filters?
Whether you’re a family member wishing to improve your quality of life and general health using one of our filter systems, or a potential commercial customer we look forward to making your acquaintance and being of assistance to you.
